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EIOPA publishes 2024 consumer trends report

Published on: 15 January 2025
Published by LNB News

LNB News 15/01/2025

Document Information

Issue Date: 15 January 2025

Published Date: 15 January 2025

Jurisdiction(s): Eire and European Union

Article summary

The European Insurance and Occupational Pensions Authority (EIOPA) has published its 2024 consumer trends report, highlighting the main trends in consumers’ experience with insurance and pension products. The report explores four key areas: the role of digitalisation in shaping the insurance and pension sectors, the transformatory power of AI in insurance, consumers’ appetite for supplementary pensions in light of increasing pension gaps, and the real/perceived value for money of insurance and pensions products. The findings of the report are underpinned by various data sources, including EIOPA’s Eurobarometer survey.

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