LNB News 15/01/2025
Document Information
Issue Date: 15 January 2025
Published Date: 15 January 2025
Jurisdiction(s): England, Northern Ireland, Scotland and Wales
Ofcom has initiated a consultation on proposed changes to Alternative Dispute Resolution (ADR) in the telecoms sector. The regulator aims to reduce the timeframe for consumers to access ADR from eight weeks to six weeks after lodging a complaint. Ofcom also plans to reapprove both existing ADR schemes (Communications Ombudsman and CISAS) with minor improvements and strengthen their Key Performance Indicators. The new ADR access timeframe is proposed to take effect six months after the final decision, while updated KPIs would be implemented three months post-decision. The consultation is open until 12 March 2025.
To continue reading this news article, as well as thousands of others like it, sign in with LexisNexis or register for a free trial
EXISTING USER? SIGN IN CONTINUE READING GET A QUOTE
To read the full news article, register for a free Lexis+ trial
**Trials are provided to all LexisNexis content, excluding Practice Compliance, Practice Management and Risk and Compliance, subscription packages are tailored to your specific needs. To discuss trialling these LexisNexis services please email customer service via our online form. Free trials are only available to individuals based in the UK, Ireland and selected UK overseas territories and Caribbean countries. We may terminate this trial at any time or decide not to give a trial, for any reason. Trial includes one question to LexisAsk during the length of the trial.
* denotes a required field
Scotland—the process for applying for sequestrationSequestration in Scotland is the legal process by which an insolvent debtor’s estate is gathered in, realised and then distributed among their creditors by a trustee appointed for that purpose. The process requires that a formal award of
Micklefield clausesWhat is a Micklefield clause?It is common for employee share plans to provide that, on termination of employment (or when an employee is given or receives notice of termination of employment), subsisting share awards will be forfeited and subsisting share options will lapse.It is
What is the difference between an appeal and a review?What is an appeal?An appeal in insolvency proceedings is no different to an appeal in normal litigation. An appeal will be allowed only if the appeal court is satisfied that the decision of the lower court was 'wrong' or 'unjust because of a
Dispute Resolution analysis: The High Court has provided concise guidance as to how misrepresentation should be analysed when considering jurisdictional gateways. Under Article 5(3) of the Lugano Convention, in negligent misstatement cases, the place of the event giving rise to damage is normally
0330 161 1234